Terms of sale

Shippings

Spain: 2-3 business days
UK and Europe: 6-7 business days
USA and Canada: 7-10 business days
Rest of the world: 10-14 business days

In the period of sales and promotions the delivery time may be longer than usual.

Orders will be sent to the delivery address that the user has provided in the form. The entity is not responsible in case the delivery address is incorrect or incomplete.

In the event that we have run out of stock, at that time, we will notify you by e- mail of the maximum delivery time.


Exchange and returns

As long as the purchase has not been made with a discount, the user will have up to 15 days from the date of purchase to exchange an item or return the order in the same way, but paying the transportation costs.

To make the exchange or return, you must contact us through our contact page or by sending an email to [email protected].

Once this is done, we will take care of the whole process.


Price and secure payment

Prices are shown in euros and will include any applicable value added tax on the Products. The Entity accepts payments by credit or debit card (Visa, Visa Electron, MasterCard and Maestro) and PayPal.

To protect the security of payment by credit or debit card, we use secure payment systems. The confidential payment data is transmitted directly and in encrypted form (SSL) to the financial institution. When making the payment through secure payment gateway, the system will automatically verify that the credit card is activated for Secure Electronic Commerce. Then it will connect with the issuing bank of the same, which will authorize the operation. The refund will be in the same form of payment.


Order Errors

If you have received an erroneous order or defective product, the user may contact the Entity by emailing [email protected], indicating the error or defect along with his/her personal data.